Key Account Manager - 7-11

Job Description

Overview

To drive sustainable business growth by leading end-to-end account management for a group of strategiccustomers. This role is responsible for delivering the Annual Operating Plan (AOP), expanding productdistribution, optimizing investment within budget, and gaining market share through strategic partnerships,customer collaboration, and data-driven decision-making.

Responsibilities
  • Lead whole accounts work scope as one person from top strategic work and basic operational work.
  • Deliver AOP growth plan for the group of assigned customers.
  • Manage D&A spend within AOP budget.
  • Expand products listing distribution.
  • Build partnership with outside brands to win visiblility.
  • Win in the assigned customers by gaining market share over other competitors.
  • Collaborate with other departments to deliver the results.
  • Strengthen customer relationship at the upper level of wiring contacts.
  • Lead customer governance process; Top-to-Top, Joint Business Planning, Business Review, Trade Terms and etc.
  • Improve demand forecast accuracy through process planning for both internal and external.
  • Expertise in database analysis both internal and external sources.
Qualifications
  • Master Degree in Business Administration or related fields
  • 3 – 5 years of experience in key account management and retail management with FMCG multinational companies in Sales function
  • Leadership skills & Great communication skills
  • Accountability and high ownership
  • Good analytical skills
  • Good relationship building and teamwork
  • High level of interpersonal skills
  • Passed some of recognized Mindsets courses
  • Strong Selling and Presentation skills in both English and Thai

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